The Signature Collection
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Oval Cut Diamond Necklace in 18K Gold, Lab-Grown Diamond
Regular price From 4,150 AEDSale price From 4,150 AED Regular priceUnit price per -
Mixed-Cut Tennis Necklace in 18K Gold, Lab-Grown Diamond
Regular price 1,500 AEDSale price 1,500 AED Regular priceUnit price per -
Pear & Marquise Cut Two-Stone Engagement Ring in 18K Gold, Lab-Grown Diamond
Regular price From 5,700 AEDSale price From 5,700 AED Regular priceUnit price per -
Round Cut Prong-Set Engagement Ring in 18K Gold, Lab-Grown Diamond
Regular price From 5,300 AEDSale price From 5,300 AED Regular priceUnit price per
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frequently asked questions
Welcome to our Frequently Asked Questions (FAQs) section! We understand that you may have questions about our products, services, or policies, and we're here to provide you with all the information you need.
1. Are your diamonds certified?
Yes. All Althea diamonds come with an IGI (International Gemological Institute) certificate, confirming your diamond's cut, colour, clarity, and carat weight.
2.What is a lab-grown diamond?
A lab-grown diamond is a real diamond, identical in chemical composition, optical properties, and hardness to a mined diamond, created in a controlled environment rather than extracted from the earth.
3.What metal is used in Althea jewellery?
All Althea pieces are crafted in 18K solid gold, available in white, yellow, and rose gold. 18K gold is durable, hypoallergenic, and built to last a lifetime.
4.Can I cancel or modify my order after it has been placed?
Once an order is placed, we are unable to cancel or modify it. Please review your order carefully before confirming.
5. What is your returns policy?
We do not accept returns or exchanges unless the item arrives with a manufacturing defect. If this happens, contact us within 7 days of delivery with photos and we will resolve it promptly.
6. Can I resize my ring if the size is not right?
We do not currently offer a resizing service. We recommend visiting a local jeweller for an accurate measurement before ordering. If you are unsure of your size, reach out and we will help.
7. Where do you ship?
We primarily ship within the UAE, with delivery typically within 3 to 5 business days. International shipping may be available. Contact us before ordering to confirm.
8. How do I care for my Althea jewellery?
Store in a soft pouch away from other pieces. Avoid perfume, lotions, and harsh chemicals. Clean gently with a soft cloth or mild soap solution and pat dry.
