Privacy Policy
www.altheadiamonds.com acknowledges and respects the privacy of individuals. This policy sets out the way in which we will collect, use, manage and protect your personal information. By submitting your personal information to us including but not limited to name, address, contact number and email address information, you are giving us your consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. Should you have any queries relating to our privacy policy, you are welcome to contact us.
Collection and use of information
www.altheadiamonds.com website (hereafter referred to as the ‘website’) allows users to browse content pages and product catalogs without revealing any personal information whatsoever. However, you may choose to sign up to receive communication from www.altheadiamonds.com whether in the form of a newsletter or email. Here your email address is stored in our secure database.
When you register an account or place an order on the website, personal information is required to complete your purchase or request successfully. Such personal information is necessary and includes but is not limited to; name, address, contact number and email address information. We may use the information we collect about you to:
(a) Facilitate your order and provide the services you requested.
(b) Confirm and track your order.
(c) Respond to your inquiry(ies) and request(s).
(d) Prevent and detect fraud or abuse.
(e) Improve our website, service, product offerings, marketing and promotional efforts.
(f) Understand customer demographics, preferences, interests and behavior.
(g) Contact you via email, mail or telephone regarding products or services that we believe may interest you.
Sharing of personal information
All information collected on the website remains the property of www.altheadiamonds.com and will not be shared or disclosed to any third party unless required in terms of the following:
(a) To our shipping provider to courier your order
(b) To our payment gateway provider to confirm and process your transaction
(c) If requested by a registered financial provider (bank) to, but not limited to, verify a transaction, and/or to prevent abuse and/or fraud
(d) If requested/required by law
Accessing and updating personal information
You can change or update your personal information by accessing your Account on the website, or you may email or phone us for any changes to your personal details.
Disclaimer
www.altheadiamonds.com reserves the right to update, amend and/or cancel this privacy policy at any time without prior consent or notice. When revisions to this policy are made, it is automatically updated on the website and will immediately come into effect. We encourage you to check the Privacy Policy each time you visit our website for any updates or amendments. Your use of our website constitutes your consent to this Privacy Policy, including any amendments or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.
