FAQs

Yes, we offer custom and personalised jewellery options. Whether you have a specific design in mind or would like to create a unique piece, our team will be happy to assist you.

Lab-grown diamonds generally cost less because they do not require mining and are produced through a more controlled manufacturing process. They also avoid many of the costs associated with mining, transportation, and traditional diamond supply chains. This allows buyers to enjoy the same beauty and durability while often choosing a larger or higher-quality diamond within the same budget.

No. Even experienced jewellers cannot distinguish a lab-grown diamond from a natural diamond with the naked eye. Specialized gemological instruments are required to determine whether a diamond is natural or lab-grown. To anyone wearing or admiring the diamond, both look identical in terms of brilliance, fire, and sparkle.

No. A diamond's sparkle is determined by its cut quality, not whether it was created in a laboratory or formed naturally underground. A well-cut lab-grown diamond will shine just as brilliantly. Two diamonds with the same cut quality, clarity, and proportions will appear virtually identical to the human eye.

Natural diamonds often cost more because of mining costs, limited supply, established market demand, and brand positioning. Higher prices do not necessarily mean a diamond is more beautiful or durable, as both natural and lab-grown diamonds share the same physical, chemical, and optical properties. Understanding these factors helps buyers make informed decisions based on value rather than perception.

Yes. Lab-grown diamonds have the same hardness as natural diamonds, ranking 10 on the Mohs Hardness Scale. With proper care, they can last for generations. Their exceptional durability makes them an excellent choice for everyday jewellery, including engagement rings, wedding bands, and daily wear.

Absolutely. The sentimental value of a diamond comes from the memories, milestones, and stories it represents—not where it was formed. A meaningful piece of jewellery can be treasured, worn, and passed down through generations regardless of its origin.

Yes. Leading gemological laboratories, such as IGI and GIA, grade lab-grown diamonds using the same Four Cs—Cut, Colour, Clarity, and Carat Weight—while clearly identifying them as laboratory-grown. This grading provides transparency and gives buyers confidence when comparing diamonds before making a purchase.

Many couples choose lab-grown diamonds because they can purchase a larger or higher-quality diamond while staying within their budget, without compromising beauty or durability. This gives them greater flexibility to select a ring that reflects their style while making the most of their investment.

Yes. A growing number of celebrities and jewellery designers have embraced lab-grown diamonds for their exceptional quality, modern appeal, and sustainability considerations. Their increasing visibility has helped raise consumer awareness and position lab-grown diamonds as a luxury choice rather than simply an alternative.

Not necessarily. A diamond with an excellent cut often appears more brilliant than a larger stone with a poor cut. Beauty is determined by more than just carat weight, which is why experts recommend considering all of the Four Cs instead of focusing on size alone.

Yes. Like natural diamonds, lab-grown diamonds can generally be insured, subject to your insurer's terms and an appropriate appraisal or valuation. Insuring your jewellery is a practical way to protect an important purchase against loss, theft, or accidental damage.

Generally, yes. Lab-grown diamonds avoid the environmental impacts associated with large-scale mining, although their overall environmental footprint depends on the manufacturing process and energy sources used. For many buyers, they offer an option that better aligns with a more environmentally conscious lifestyle.

No. To the naked eye, there is no visible difference between a lab-grown diamond and a natural diamond. Their origin can only be confirmed using specialized gemological equipment, meaning friends, family, and most observers will simply see a beautiful diamond.

Diamonds should primarily be purchased for their beauty, craftsmanship, and personal significance rather than as financial investments. However, lab-grown diamonds offer excellent value by allowing buyers to maximize size, quality, and design within their budget. For many people, they represent a smart purchasing decision because they provide exceptional beauty, durability, and everyday enjoyment without the premium often associated with mined diamonds.

Our jewellery pieces are crafted from high-quality materials, including 18K gold, genuine gemstones, and responsibly sourced diamonds. The specific materials used for each piece are clearly stated in the individual product description.

We offer free standard shipping on all orders within the UAE. For international orders or expedited shipping, additional charges may apply. Please refer to our Delivery & Returns page for more details.

Yes, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of receipt for a full refund or exchange. Please see our Returns & Exchanges page for instructions on how to initiate a return.

Yes, we do offer custom and personalized jewellery options. Contact our customer service team to discuss your requirements, and we'll be happy to assist you in creating a unique piece.
Contact us at sales@altheadiamonds.com to discuss your requirements and bring your vision to life.

We accept all major credit and debit cards, including Visa and Mastercard. We also offer Tamara, allowing you to split your purchase into convenient instalments or choose to pay later in full, subject to Tamara’s terms and eligibility.

You can check the status of your order by logging into your account on our website and navigating to the Order History section. Alternatively, you can contact our customer service team at sales@altheadiamonds.com with your order number, and we'll be happy to provide you with an update.